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UID:5-35@unibg.community.omilab.org
DTSTART;TZID=Europe/Vienna:20240719T100000
DTEND;TZID=Europe/Vienna:20240719T110000
DTSTAMP:20250418T124100Z
URL:https://unibg.community.omilab.org/events/nemo2024-service-engineering
 -models-for-the-design-and-development-of-digitalised-product-service-syst
 ems/
SUMMARY:NEMO2024: Service Engineering Models for the Design and Development
  of Digitalised Product-Service Systems
DESCRIPTION:Service Engineering Models for the Design and Development of Di
 gitalised Product-Service Systems\nDespite their recent introduction and c
 onsolidation in the industrial practice\, Product Service System business 
 models are subjected to a further revision in order to fully exploit the o
 pportunities and challenges provided by the Industry 4.0 technological par
 adigm. Companies need to identify and define new business models integrati
 ng PSS with digital technologies and\, as a result\, revise their decision
 -making processes. The design and development of a Product–Service Syste
 m (PSS) raises new issues since the service component introduces further r
 equirements than traditional product engineering. Compared to traditional 
 and smart products\, services are generally under-designed and inefficient
 ly developed. Approaches such as New Service Development\, Service Design 
 and Service Engineering have emerged during the last decades to support th
 e design and development of service either as a system itself or as a cons
 tituting element of a PSS. In particular\, Service Engineering investigate
 s service design and development with a systematic perspective and with a 
 seamless integration of product and service contents. Purpose of the lectu
 re is to provide a holistic conceptualisation and an up-to-date analysis o
 f the current state of the art on the evolution of the concept of Product 
 Service system and Service Engineering models with a specific focus on the
 ir adoption in the PSS context. A critical analysis is also performed with
  the aim to define a research agenda and the most prominent key actions th
 at could give directions for future research.\nSpeaker\nGiuditta Pezzotta
  is Associate Professor at the Department of Management\, Information and
  Production Engineering and Vice Chancellor for Quality Assurance at Unive
 rsity of Bergamo. She received her PhD degree in Management\, Economics an
 d Industrial Engineering from Politecnico di Milano in 2010. During her Ph
 D studies\, she was a visiting PhD student at DIAL - Institute for Manufac
 turing - University of Cambridge in UK. Her PhD was in the Service Enginee
 ring and Product Service System fields. She has also been visiting researc
 her at the University of Botswana\, Tokyo Metropolitan University and Blek
 inge Institute of Technology. She carries out her research activities inte
 rested in the design\, engineering and management of product-service syste
 ms and in modeling and simulation of production and service delivery proce
 sses. Through her work at the University of Bergamo she has been involved 
 and has coordinated several industrial and research projects related to th
 e ProductService field. She is author of more than 100 refereed internatio
 nal and national journal and conference papers. Since 2019\, she is co-coo
 rdinator of the Special Interest Group (SIG) in Service Systems Design\, E
 ngineering and Management of IFIP. She is part of the Scientific committee
  of “Centro interuniversitario di ricerca sull’innovazione e la gestio
 ne dei servizi nelle imprese industriali”(http://www.asapsmf.org/).\nBec
 ome a Digital Leader!\nThe 10th Edition of the NEMO Summer School will tak
 e place at the University of Vienna between July 15th and 26th\, 2024\, fr
 om 09:00 to 17:30 CEST and explores the Digital Innovation Environment (ht
 tps://www.omilab.org/brochure) of OMiLAB. Learn Conceptual Modelling to in
 novate\, design\, and engineer digital ecosystems!\nMore information about
  the program at: NEMO2024 Program Overview\nLecture Recording: https://ww
 w.youtube.com/watch?v=qWyH5CWqQa0
ATTACH;FMTTYPE=image/jpeg:https://unibg.community.omilab.org/wp-content/up
 loads/sites/5/2025/04/nemo_webinar.png
LOCATION:University of Vienna\, Währingerstraße 29\, Vienna\, 1090\, Aust
 ria
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